With the help of Dubsado,
let’s nurture your clients while
protecting your creative energy!

Create a seamless client experience that makes your clients happy, and leaves you free to enjoy your creative process & a slower, simpler life!

This is not your typical DUBSADO or Client Relationship Management setup - WHY? Because although systems can help with automation & streamlining your workflows, they can quickly lead to your service feeling cold & lacking in personality or soul.

We focus on creating an experience first, and then use DUBSADO as a tool to deliver this experience. We create intentional touchpoints to tweak & personalise details for your clients at every step of the way.

By working together we can create a process that is inline with your values, deepens the connection to your clients and your work, allowing you more time to focus on your creative work.

It’s OKAY if you feel like you don’t have consistency in the experience you provide…

The process

Let’s get really intentional & create a client experience and workflow system that feels deeply personal

Phase 1

The Client Experience Strategy & Nurturing Future Clients

Phase 2

Create a Welcoming Ritual

Phase 3

Deepening Connections & Creating a lasting Impression

Phase 4

Creating a Gentle Goodbye

Phase 5

Offering Support, Reconnection & Referrals

Let’s stop focusing on building an Audience, and start nurturing relationships and building memorable experiences that spark conversations!

Why I love to help create meaningful experiences

What customers say about our client experience

“You guys ooze quality and attention to detail. Everything is purposeful and tailored to each business, not to mention done with love. You guys are a league of your own.”
– Claire, From Everwood Films
“Working with Molly and Tom was easy and exciting throughout. I genuinely got excited when an email landed in my inbox. At each step I was very impressed with the level of detail and consideration they had for each moving part within the design process, material choices, brand reflection and more.”
– Jake Burgess, Videographer

JUST IMAGINE

With the help of a Client Centric Process, you could…

BOOK A CALL

Let’s create a branded Client Experience for your business

If you are ready to feel grounded within your business, and build a meaningful experience that celebrates healthy boundaries, based on slow & sustainable business principles, then let’s schedule a call to see if this service could help you! Our Service starts at an initial investment of £3855.00 or Three Payments of £1285.00. We encourage you to book a complimentary call to see if this is the right fit for you, and we will tailor a proposal to suit your business.

PAY IN FULL

£ 3855.00

✓ Client Experience Strategy & Client Journey Mapping

✓ 1x Nurture Series - to use in Flodesk, including 3x Email templates, designed in Canva

✓ Freebie Design (designed in Canva), to educate, nurture and build trust in the value you can provide

✓ A branded proposal, to help you surprise & delight your clients, from the moment they find out about your services

✓ Together we will design an Intentional Welcome ritual built to help successfully onboard your clients, and establish healthy boundaries

✓ A strategy for your Client Gifting (if we feel this will add to your overall experience)

✓ Creating a Captivating Client Portal, to help keep you and your client connected. This could include timelines, questionnaires and workbooks

✓ Design a Slow & Gentle Goodbye Ritual, to leave your clients feeling appreciated after working with you (which is so important when crafting a memorable experience)

✓ Find ways to nurture your relationship with your client, long after your service has ended

✓ Implement everything in Dubsado to build a supportive system, that will serve you and your clients

BOOK NOW

THREE INSTALMENTS OF

£ 1285.00

✓ Client Experience Strategy & Client Journey Mapping

✓ 1x Nurture Series - to use in Flodesk, including 3x Email templates, designed in Canva

✓ Freebie Design (designed in Canva), to educate, nurture and build trust in the value you can provide

✓ A branded proposal, to help you surprise & delight your clients, from the moment they find out about your services

✓ Together we will design an Intentional Welcome ritual built to help successfully onboard your clients, and establish healthy boundaries

✓ A strategy for your Client Gifting (if we feel this will add to your overall experience)

✓ Creating a Captivating Client Portal, to help keep you and your client connected. This could include timelines, questionnaires and workbooks

✓ Design a Slow & Gentle Goodbye Ritual, to leave your clients feeling appreciated after working with you (which is so important when crafting a memorable experience)

✓ Find ways to nurture your relationship with your client, long after your service has ended

✓ Implement everything in Dubsado to build a supportive system, that will serve you and your clients

BOOK NOW

* If you need more flexible terms, this can be arranged.
** Pricing does not include the subscription fees for Dubsado, or any of the other tools we recommend using.

I want you to be able to stop worrying about being more productive, and rather build a support structure that helps you rest, while providing personal experiences to your Clients!

It's all in the details

Take a look at what we could create together

The branded experience is right for you if…

✓ You are ready to build an intentional Client Experience for you and your Clients, to give people something to talk about and remember!

✓ You are tired of worrying about algorithms & growth hacks, and want to develop a way of working with your clients that helps them feel appreciated & supported, and in doing so grow your business in a way that feels sustainable and aligned with your values & purpose.

✓ You want your process & experience to match the brand & expectations you have created through your beautifully curated website & brand identity.

✓ You have tried other peoples templates & seem to be comparing yourself to others in your Industry instead of focusing on the needs of your clients & building relationships that will lead to more repeat business & referrals.

✓ You feel overwhelmed & don’t have a clear system or process. Or you have a clear process, but want to build one that is rooted in nurturing relationships with your customers, to provide more value and make you stand out within your industry or niche.

✓ You want to feel deeply connected to your work, and find ways to include thoughtful rituals into your daily work life.

STILL UNSURE?

Frequently Asked Questions

This service is more than just setting up a workflow in Dubsado, we want to dive deeper and create a fully branded experience for your brand. For this reason, we need to do the groundwork, by designing your client lifecycle,  before we start with implementing everything into Dubsado. 

Projects normally take 4-8 weeks but we will provide you with a more realistic timeline in your Client Proposal which we will send to you after our initial Enquiry Call.

Dubsado is an amazing tool to work with, and has honestly helped our business in so many ways. But the setup process can be overwhelming & complicated, and often people don't use Dubsado to its fullest potential. We will help you set everything up, and provide you with video Tutorials so you know exactly how to use it. We are also available for 3 weeks after your project is complete to offer you support & guidance.

Yes, most definitely. Dubsado is merely the tool we will be using to execute your Client Experience Strategy, our service involves so much more than just the basic setup of Dubsado and your workflow. We will be looking at your entire Client Journey and creating a new Client Centric Workflow & strategy to help you add additional value to the service you offer, and give your clients an experience to be remembered.

We know that this is a big Investment, so we do offer our clients payment plans. Remember, you have already invested so much into your website & branding so it's important to invest in a system that can help you provide your clients with a professional branded experience and follow through on the impression they already have of your brand. 

We have two payment plan options. You can pay in full or in three equal installments. We are always here to help, so please do get in touch if you need a more flexible payment option.

There are a lot of Dubsado Setup Services, but what we offer is something completely distinctive. We want to create experiences that are completely tailored to your brand & different from others in your industry. 


If you are reading this, I can already tell how passionate you are about your Clients and your business. You have probably invested in your branding & website, and now you need to follow everything through and create an experience to match your work & brand. 

We help you develop an entire Client Experience Strategy that will leave you confident about the backend & processes behind your service.

This will depend on our current schedule, as we only take on a limited number of projects per season. 

After our call we will advise on the soonest start date. But you can sometimes expect to wait 1-2 months for your project to start. This is the perfect time to gather all the info we need from you and start to work on our groundwork questionnaire.

We dont believe in cookie cutter or standard experiences, so our service is based on what would create the most impact for your brand. We only work on one service at a time, so if you have multiple offerings these will need to be quoted separately.

After our initial enquiry call, we will outline all the details of your project and the final deliverables.

The more information you provide, the better the experience we can create. We will guide you through the entire process, and give helpful suggestions on what to include, but we need you to provide us with all of your copy (wording), content, brand assets & imagery to use. We have created a seamless process, to help keep you on track and give you deadlines to provide all the information & assets we need from you.

To ensure the best result, we may suggest hiring a brand photographer or copy writer, but this is completely up to you.

We also need you to subscribe to the tools & systems we suggest to execute your branded experience. You will need to create a Dubsado subscription, Flodesk and you may want to include other tools such as Notion. This will depend on your business, and will be outlined in your Proposal. We also have discount codes for Dubsado & Flodesk which we will share with you.

Yes of course, we want to be there to support you once we have finalised & implemented your signature branded experience. 

We will provide you with video tutorials so you will know exactly how to execute everything effortlessly. We also offer 3 weeks of email support in case you get stuck or need additional support.